Refund Policy
At AppSoftSupplier, we strive to provide high-quality software development services to our customers. However, we understand that there may be situations where you may want to request a refund for our services. This Refund Policy outlines our policies and procedures for refunds.
Refund eligibility: We offer refunds for our services under the following conditions:
- Our software development services did not meet the specifications outlined in the project scope and requirements.
- Our software development services did not meet industry standards for quality and functionality.
- We were unable to complete the project due to unforeseen circumstances or technical difficulties on our end.
Refund procedure: To request a refund, you must contact us and provide us with the following information:
- Your name and contact information
- The project name and date of purchase
- A detailed description of the issue or reason for the refund request
Once we receive your refund request, we will review the information and determine if you are eligible for a refund. If eligible, we will initiate a refund within 7 business days. Please note that refunds will be issued in the same form of payment used to make the purchase.
Refund amount:
The amount of your refund will depend on the circumstances of your refund request. If we are unable to complete the project due to technical difficulties or unforeseen circumstances, we will refund the full amount paid. If the refund is requested due to project not meeting the specifications outlined in the project scope and requirements, we will refund a portion of the amount paid based on the percentage of work that was not completed to satisfaction.
Cancellation:
If you decide to cancel the project after it has started, you may be eligible for a partial refund based on the amount of work completed up to the time of cancellation.
Changes to Refund Policy:
We may update this Refund Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any changes to this Refund Policy by posting the updated policy on our website or sending you an email notification.
Contact Us:
If you have any questions or concerns about our Refund Policy, please contact us. We will respond to your inquiry as soon as possible.